MTC / THE NEW LOOK
A New era
MTC has redesigned and strengthened its business model as a transport Corporation, whilst at the same time being compliant with the PFMA.
MTC has redesigned and strengthened its business model as a transport Corporation, whilst at the same time being compliant with the PFMA.
The MTC transports passengers in excess of 2 million annually in more than 2 decades, MTC was established in accordance with the Ciskei Corporations Act of 1990 to render an effective and efficient public transport service primarily for workers to industries and other places of employment in the adjacent South African urban areas.
In 1994, MTC was placed under the jurisdiction of the Eastern Cape Department of Transport, and is a parastatal bus passenger transport service provider that belongs to the Eastern Cape Provincial Government. At present, MTC is funded through a grant –in-aid from the Department of Transport –Eastern Cape Government.
MTC operates in four depots namely Reeston, Zwelitsha, Queenstown and Alice with the head office in Beacon Bay. Its peek fleet presently comprises of 88 buses servicing major routes in the former Ciskei and Border Areas. MTC’s name has been synonymous with affordability and reliability.
The Corporation is governed by the Corporations Transitional Provisions (Eastern Cape) Act 12 of 1995 with the objective to plan and finance or to establish undertakings for the transportation of passengers at reasonable rates along designated routes and per set timetables.
It is listed in the Public Finance Management Act (PFMA) as a Schedule 3D provincial public entity under the jurisdiction of the Department of Transport. The institutional environment of good governance is prescribed by the Constitution of South Africa, 1996; the Public Finance Management Act, 1999 and the Protocol on Corporate Governance and/or the King Code IV on Corporate Governance.
Our vision is to become the leading bus transport company, recognized for our excellence in service, innovation, and commitment to customer satisfaction. We strive to create a positive impact on the environment and society through our sustainable practices and continuous improvement initiatives. We envision a future where bus travel is the preferred mode of transportation, contributing to reduced congestion and a cleaner environment.
Our mission is to provide safe, reliable, and efficient transportation services to our customers, ensuring their comfort and convenience while fostering sustainable mobility solutions. We aim to be the preferred choice for bus transportation, connecting communities and contributing to their economic and social development.
Safety: We prioritize the safety and well-being of our passengers, employees, and the public. We maintain strict adherence to safety standards, invest in training programs, and ensure that our vehicles are in excellent condition to provide a secure travel experience.
Customer Focus: We are dedicated to meeting and exceeding the expectations of our customers. We listen to their needs, provide excellent service, and continuously seek ways to enhance their journey, making it comfortable, convenient, and enjoyable.
Reliability: We value reliability in all aspects of our operations. We strive to maintain punctuality, provide accurate information, and deliver consistent service to build trust and confidence among our customers.
Sustainability: We are committed to minimizing our environmental impact and promoting sustainable practices. We employ fuel-efficient technologies, reduce emissions, and explore alternative energy sources to contribute to a greener future.
Integrity: We conduct our business with the highest ethical standards and integrity. We are transparent, honest, and accountable for our actions, building trust with our customers, employees, and stakeholders.
Teamwork: We foster a collaborative and inclusive work environment where employees are valued, respected, and encouraged to contribute their ideas and skills. We believe in the power of teamwork and collaboration to achieve our goals.
Innovation: We embrace innovation and strive to be at the forefront of technological advancements in the transportation industry. We continuously explore new solutions, improve our processes, and leverage digital platforms to enhance our services and the overall customer experience
MTC operates in four (4) depots that is, Reeston which incorporates the head office, Zwelitsha, Queenstown and Alice.Its peak fleet presently comprises of 62 buses servicing major routes in the former Ciskei and Border areas. MTC’s name has been synonymous with affordability and reliability.
MTC has redesigned and strengthened its business model as a transport Corporation, whilst at the same time being compliant with the PFMA.
Through the provision of public transportation, MTC assists in advancing the values of human dignity, equality and freedom, whilst ensuring the realization of the economic and social advancement of citizens by contributing to the overall economic growth of the province.
The success of MTC is deeply rooted in its human capital and the underpinning corporate strategy.
